• Marcus Evens
  1. Confirmation: Your booking is confirmed upon receipt of a signed contract received by email or fax. Upon receipt of the signed contract you will be sent a countersigned copy of the contract along with formal confirmation of your booking and an invoice as per the stipulated payment terms.
  2. Payment: All payments must be received within the stipulated payment terms of the contract. Failure to pay within this time may result in the course being cancelled or transferred subject to the terms below where the Client will be liable to the corresponding cancellation or transfer fee. On all amounts not paid when due, the Client shall also pay interest, which shall accrue at the rate of 4% above the National Bank of the local jurisdiction where the training is held, until full payment is made. Time is of the essence in relation to payments under this Contract.
  3. Cancellations: Cancellations must be received in writing and are subject to the following penalties: Cancellations received more than 3 weeks prior to the first day of scheduled In-House Training or scheduled on-site consultation, will be charged at 50% of the programme fee. Cancellations received within 3 weeks of the first day of scheduled training or on-site consultation will be charged at 100% of the programme fee.
  4. Transfers: Transfers to alternative dates may also be subject to charges. Transfers received within 3 weeks of the first day of scheduled training may be charged at USD3,000 per day of training transferred. Transfers to alternative dates must be received in writing and must be agreed to by marcus evans. If marcus evans fails to agree to a transfer in writing and the Client does not proceed with the training on the contract dates then this shall constitute a cancellation of the Contract by the Client and will immediately trigger marcus evans’ right to recover as a debt the entire programme fee.
  5. Trainer Cancellation: In the event of unforeseen circumstances on the trainer’s part (e.g. illness or injury), marcus evans reserves the right to source a replacement trainer and/or agree alternative dates with the client.
  6. Liability: By completing this contract, the client hereby agrees that marcus evans FZE will not be able to mitigate its losses for any less than 50% of the total programme fee.
  7. Delegate Confirmation: All delegate details must be confirmed no later than one week before the first day of scheduled training. Adding delegates above the maximum number stated in the contract must be approved by the trainer and will be subject to an additional fee of USD 1,000 per delegate. All participants of the course must be only employee’s within the Client’s organisation or within wholly owned group companies of which the Client is a member. Unless Marcus Evans have previously agreed in writing, any third party attempting to attend the course will be excluded. The course is designed for the Client’s internal use only and may only be marketed or advertised within the Client’s organisation or within wholly owned group companies of which the Client is a member.
  8. Venue: The client is responsible for all on-site training venue arrangements including the set-up of the training room and all safety and security responsibilities. Unless stated otherwise in the contract, the client will be responsible for the provision of all AV equipment as stipulated in advance of the training.
  9. Change of Venue: Any change of venue must be agreed to by marcus evans. The client will be liable to cover any additional expenses incurred as a result of an agreed change of venue to that stated in the contract. This may include the trainer's time, travel and accommodation expenses and administrative fees including documentation shipping and handling charges.
  10. Changes to Programme: The client will be liable to cover any additional expenses incurred as a result of requesting additional meetings and/or changes to the stated programme details. This may include the trainer's time, course design and development fees, travel and accommodation expenses and administrative fees.
  11. Confidentiality: All information and training materials supplied are confidential and for client use only and remain the property of marcus evans. The parties agree that such information may not be copied, transmitted, recorded, distributed or conveyed in any way to any third party for any purpose nor duplicated by the client for the purposes of internal training.
  12. Data Protection: The Client confirms that it has requested to allowing marcus evans to retain Client information on marcus evans group companies database to be used by marcus evans group companies, and passed to selected third parties, to assist in communicating products and services which may be of interest to the Client by letter, phone, fax, (inc. automatic dialling) email or other electronic means. If the Client wishes to stop receiving such information, please inform marcus evans. For training and security purposes telephone calls maybe recorded.
Jurisdiction:
This contract shall be governed and construed in accordance with the law of Malaysia and the parties submit to the exclusive jurisdiction of the Kuala Lumpur courts in Malaysia. However, only marcus evans is entitled to waive this right and submit jurisdiction of the courts in which the Client's office is located.