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Strategy & Leadership


Design Thinking Tools and Techniques for Problem Solving and Innovation

An essential high-demand skill-set, along with tools and templates to sustainably solve problems and innovate for continuous improvement

It's not 'us versus them' or even 'us on behalf of them.' For a design thinker it has to be 'us with them'

Amir Sallhefendic

Key Benefits of this training include:

  • Understand the fundamentals of design thinking, and how this could be useful as a strategic differentiator for your organisation
  • Position problems and opportunities in a well-structured statement
  • Know how to apply the most popular tools used in design thinking at different stages of the design thinking process
  • Have an improved ability to understand, design and implement solutions that add real value to end users
  • Get to grips with the scalability and adaptability of the design thinking process, so that it can be applied in different scenarios to solution-ise problems and opportunities
  • Increase your knowledge of design thinking language
  • Leave with a set of tools and templates that support the design thinking process, and you can use immediately after the course

Why this training is crucial for your organisation :

   Lead by a highly experienced Performance Improvement Consultant, this practical marcus evans course will give you a hands-on experience about the design thinking process, equipping you with a toolkit to lead or be part of a purposeful continuous improvement drive for your organisation.


    Participants will enjoy blended learning with insights into theories behind success, and structured exercises and case studies that will help to embed learning. Reflective learning will be encouraged and learning from others in the group will enhance the participant experience. Individuals will be encouraged to challenge their thinking and to review new methods of working for even greater success.

Who should attend?

  • Sales and Marketing
  • Communication and PR
  • Risk
  • Finance
  • Supply Chain and Procurement
  • HR
  • Legal and Compliance
  • And more...

Participant Testimonials

"Very interesting and lots of practical exercises that help us to understand how to apply it in real work scenarios."

Senior Claims Specialist, Allianz

"Fast-paced, fun, and very useful to my job."

Product Owner, STB Brazil

"I fully enjoyed it, was excellent. A very useful two days."

Category Sourcing Manager, CEVA

"Very lively and interactive trainer, answered all questions. Nice course, good trainer, good timing and facility."

Senior Director IT, Motorola

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